Shipping policy
At SnugTrove Co, we take great care to ensure your baby essentials are delivered safely, securely, and on time — wherever you are.
Shipping Destinations
We currently ship to:
- Nigeria (major cities and selected regional areas)
- United Kingdom
- International destinations (subject to courier availability)
If you’re unsure whether we deliver to your location, please contact us at info@snugtroveco.com.
Processing & Handling
- Orders are processed within 1–2 business days after payment confirmation.
- Pre-order items are processed immediately upon arrival at our warehouse, and you’ll be notified once ready for dispatch.
Delivery Timeframes
Estimated delivery times after dispatch:
- Nigeria: 1–3 business days (major cities)
- UK & International: 3–7 business days, depending on location and courier
Please note that delivery times are estimates and may vary due to customs clearance, courier delays, or peak periods.
Shipping Fees
Shipping fees are calculated at checkout based on:
- Delivery address
- Package size and weight
- Selected courier option (where applicable)
Occasionally, we may offer free or discounted shipping promotions. Any such offers will be clearly displayed on our website or shared via our official channels.
Order Tracking
Once your order is dispatched, you’ll receive tracking details via email or WhatsApp (where available), allowing you to follow your delivery every step of the way.
Damaged or Missing Items
If your parcel arrives damaged or an item is missing, please contact us within 48 hours of delivery and include clear photos of the packaging and products. Our team will assist you promptly.
Our Commitment
Every order is handled with care and transparency — because your baby’s comfort and safety come first.